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Comment: Added more additional information that should help users in general.

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  • Allow port-forwarding from the master to your slaves within the firewall. The port-forwarding should be restricted so that only the master with its known IP can connect to slaves. With this set up in the firewall, as far as Jenkins is concerned it's as if the firewall doesn't exist.  If multiple hops are involved, you may wish to investigate how to do ssh "jump host" transparently using the ProxyCommand construct.
  • Use JNLP slaves and have slaves connect to the master, not the other way around. In this case it's the slaves that initiates the connection, so it works correctly with the NAT firewall.

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