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titleDeprecated: This plugin has been removed from the Jenkins Update Centre

In February 2018 CloudBees decided to end the CloudBees Jenkins Advisor free program.

This feature remains available for CloudBees customers.

Thank you to everyone who used CloudBees Jenkins Advisor.


titleNew Lower Jenkins Core Requirement

Now you can use CloudBees Jenkins Advisor if you are running on any Jenkins version 2.19.3 or higher.



This plugin periodically uploads support bundles to a diagnostics service hosted by CloudBees. Once an issue is detected, it advises you on solutions using CloudBees’ expansive knowledge base of common and known issues.


Now add your CloudBees account credentials and test to ensure your instance can connect successfully to the CloudBees Jenkins Advisor hosted service.


Once you have successfully connected your Jenkins instance, you will receive a confirmation email, followed shortly by your first diagnostics report if any issues are detected. Your instance will be re-scanned daily for new issues, as well as after each restart of your master.


Or permanently by amending Jenkins Java System Properties:



This setting defaults to 60 (minutes)


Troubleshooting and Debugging


  • Upload size >200 mb - the CloudBees Jenkins Advisor service only supports scanning up to 200 mb of instance data. You can check whether the data upload size is too large by looking in the $JENKINS_HOME/support  folder and reviewing the size of the zip files within. If they are too large, use above-mentionedoned data configuration options to opt out of including some file types in your bundle.


February 2018

Termination of the free service

1.3 (17 Nov. 2017)

Now supports 2.19.3+!


1.0 (22 Aug. 2017)

First release.