On February 2nd, CloudBees released several plugins which required a synchronized release. To achieve this synchronization, we preemptively blocked those releases from the public update center.
Unfortunately, there were typos in the premeptive block which allowed the github-branch-source 2.0.1 and cloudbees-bitbucket-branch-source 2.0.2 and release to still be visible in the update center. We didn't realize this until more than 18 hours after the release.
Bug |
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Severity |
Severe - Unable to use Jenkins |
Executive Summary |
GitHub Branch Source 2.0.1 and BitBucket Source 2.0.2 were available in the update center, but dependencies were not. As a result, Jenkins would not completely start. |
User Impact |
25 watches on the ticket. Jenkins does not fully load. |
How did we find out? |
User reports |
Incident Type |
Regression |
Mitigation efforts |
We removed the plugin from the update center and proactively scrubbed the metadata from mirrors. We also provided a zip file of all the needed dependencies on the ticket. |
How did this bug escape? |
We failed to test the update center after releasing the plugins. However, the Jenkins update center does not protect against this problem, but has enough data to do so. |
Actions to prevent this |
If we put an update center block, we should test it once the releases are available. However, this generally seems to be a fragile approach and I think it should be avoided. |